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Cancellations: You’ll be able to cancel or re-schedule your MIAM if you provide 7 or more days notice via email to [email protected] In the case of a cancellation with 7 or more days notice, a full refund will be provided. You will not be able to reschedule, or receive a refund for a cancellation or no-show, with less than 7 days notice of your session.
Privacy: At Novoteam we are committed to maintaining the trust and confidence of our visitors and clients. We will never sell, rent or trade your personal information with other companies. We keep your data safe and secure and we’ll only use it to provide you with a better quality of service or to safeguard against risk. The information you provide us with, such as your name, mobile number, email, address, payment details etc will be stored by us to help better manage your case. We don’t use mailing lists and every communication you receive from us will be directly in relation to you or your case. Finally, you are entitled to view, amend, or delete the personal information that we hold. Email your request to [email protected]
General Terms & Conditions: Our full terms & conditions are available here.
Having trouble making a booking? It might be easier to call us on 0800 612 4426, Mon to Fri 9am-5pm.