Your mediator is an independent, impartial negotiator. Many of our mediators are qualified counsellors but in the mediation room that is not their job. Our family mediators usually spend some time reviewing issues from the past that are important to you but their main focus is on the present and the future, rather than on the past. Equally, family mediation can be emotional and our family mediators will encourage you to talk honestly about your feelings; but the main focus of mediation sessions is on practical arrangements rather than emotion. If your mediator believes that counselling could help someone in the family then they may provide information about how to book a Novo Counsellor.