Company Name: Novoteam Limited
Registered Address: Cambridge Chambers, 200-202 High Street, Bromley BR1 1PW United Kingdom
Registered Number: 09063769
Contact Number: 0800 612 4426
Terms & Conditions
If you access and use this Website (the “Site”), you accept and agree to be bound by and comply with these terms (the “Terms”). If you do not accept the Terms, do not use the Site.
All products and services of Novoteam Limited and its subsidiaries and affiliates are subject to the terms and conditions of the applicable agreements governing their use. The Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern. The information, material and content provided in the pages of the Site (the “Information”) may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any changes.
Any unprotected E-Mail communication over the Internet is, as with communication via any other medium (e.g. cellular phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to possible alteration.
No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any Information.
Links from or to websites outside the Site are meant for convenience only. Novoteam Limited does not review, endorse, approve or control, and is not responsible for any sites linked from or to the Site, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and Novoteam Limited will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and Novoteam Limited is not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.
Payment for Products & Services
Novoteam Limited is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.
Refund / Cancellation Policy
MIAM: You’ll be able to cancel or re-schedule your MIAM if you provide 7 or more days notice via email to [email protected]. In the case of a cancellation with 7 or more days notice, a full refund will be provided. No refunds will be provided for sessions cancelled with less than 7 days notice.
Mediation: You’ll be able to cancel or re-schedule your Mediation Session if you provide 7 or more days notice via email to [email protected]. In the case of a cancellation with 7 or more days notice, a full refund will be provided. No refunds will be provided for sessions cancelled with less than 7 days notice. Should one party cancel with less than 7 days notice then the other party will be given the opportunity to reschedule the session or cancel the session with a full refund.
Digital Products (Audio, Video, E-Book downloads)
These products are not eligible for return or exchange. Should your file be defective or damaged upon arrival please contact the appropriate division of Novoteam Limited where you purchased the product and we will arrange for a copy of the file to be re-sent. Should you be dissatisfied with the quality or content of the file, we would be happy to hear your feedback. Please contact the appropriate division of the company.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfil your specific request. This information is only used to fulfil your specific request, unless you give us permission to use it in another manner, for example, to add you to one of our mailing lists.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorised transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.